Back to jobsAct as a key member of the Executive Committee, supporting the Managing Director in the strategic leadership and day-to-day management of all hotel operations
Provide clear direction and hands-on leadership across Rooms, Food & Beverage, Spa & Wellness, Engineering, Security, ensuring alignment with Peninsula brand standards
Champion a culture of service excellence through visible leadership, strong interdepartmental collaboration, and consistent communication
Drive continuous improvement by identifying operational efficiencies, strengthening service delivery, and encouraging proactive problem-solving
Ensure financial and commercial objectives are met through effective cost control, revenue optimization, and productivity management
Foster a high-performance culture focused on engagement, accountability, talent development, and succession planning
Maintain strong guest presence, cultivating meaningful relationships, managing feedback, and ensuring personalized, memorable experiences
Uphold the highest standards of safety, security, and regulatory compliance while safeguarding the reputation and assets of the hote
