Chief Manager (Quality & Standards)

Rank :Executive Manager / Senior Executive Manager (Professional Services)

Department/Cluster :Quality & Standards Department, Quality & Safety Division, HA Head Office

Pay :HK$203,551 to HK$275,658 [HMPS point 27 to 36] per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

1. Oversee and steer the development of Quality and Standards in Hospital Authority (HA) from a corporate perspective, with particular emphasis on:
- Building system, infrastructure and framework for quality assurance and improvement with an end-to-end perspective;
- Developing policies and quality standards for patient care provided by HA, so as to help defining the standard of care and serve as a basis for monitoring and improvement.
2. Oversee, steer and prioritize quality assurance/improvement programs for upholding hospital performance in clinical areas, including but not limited to the promotion and training of quality standards and quality management system, development of clinical indicators and credentialing framework and criteria for professional staff.
3. Take up from time to time major corporate-wide projects like
- Formulate strategies and plan for implementation of hospital accreditation; access management in Elective Surgery and Specialist Out-patient Clinics; management of viral hepatitis and integration of TB & Chest clinics, including the development of policy and performance tools to aid monitoring, real-time feedback and reporting;
- Review and modernize the management of operation theatre. 
4. Provide administrative support to a number of Coordinating Committees (COCs) as a clinical coordinator of clinical services relating to Internal Medicine, Surgery, ENT, Anaesthesia, Neurosurgery, and to review, plan and re-engineer clinical services to enhance quality, efficiency and effectiveness.

Entry Requirements:

1. Tertiary education with substantial management experience at senior level in healthcare services.
2. Possession of medical/healthcare administration qualification is a definite advantage. For applicants who are registered medical practitioners, possession of Fellowship or Associate Fellowship of Hong Kong College of Community Medicine is an added advantage.
3. Good knowledge of the operation of public hospital system preferably in Hong Kong.
4. Good knowledge and experience in works relevant to job duties, e.g. quality and risk management. 
5. Strong leadership and commitment to drive changes in quality care of healthcare system. 
6. Good understanding of corporate strategy, goals and priorities, and good tacit knowledge of the HA policy and procedures in all areas is preferred.
7. Good interpersonal and communication skills to coordinate various coordinating committees.
8. Good command of written and spoken English and Chinese.
9. Able to think analytically and strategically and adapt to rapidly changing environment with long-term vision.

Remarks:
1. Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.
2. The post holder may be subject to transfer or rotation to other positions within the same band as determined by the HA.

Please submit application online on or before 19 May 2026. For enquiries, please telephone 2300 6968.