Job Description
Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure, resilient, private, public, or hybrid cloud. With vital technical and functional consulting services, and World Class Monitoring & Automation, they serve some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM, and other global technology leaders.
Primary Responsibilities
Provision, build and maintain VMware vSphere infrastructure in a multi-customer environment.
Provision, build and maintain the monitoring and alerting infrastructure in a multi-customer environment.
Respond to and resolve 2nd and 3rd level incidents and problems across Virtual Server infrastructure within agreed SLA’s and change management processes.
Design and deliver Virtual infrastructure in line with enterprise standards, principles, and policies.
Support continuous improvement initiatives within the Infrastructure and Applications areas.
Implement pro-active preventative maintenance processes and procedures.
Maintain operational documentation including configuration management database.
Troubleshoot Complex issues.
Technical skills
Required:
Must have knowledge and experience in VMware vSphere:
VM deployment, customization, and automation (Orchestrator)
vCenter Support and configuration
vRealize Suite (Automation, Operations, Log Insight, Lifecyle Manager)
VSS and vDS support and configuration according to Network Topology
Customization and tuning of vSphere environment.
ESXi setup and configuration
Troubleshooting Performance issues
Knowledge on Zerto, installation and configuration skills
Experience with scripting and automation. The ideal candidate would have advanced experience writing and reading scripts in Powershell/PowerCLI
Candidate has experience in multiple enterprise level hardware platforms:
HPE hardware (Blades and Chassis both C-Class and Synergy, DL Series), OneView
Experience with Cisco Intersight to manage UCS chassis and blade systems.
Linux OS experience (Oracle, Redhat)
Optional Experience:
Windows Server
OVM/KVM
Experience with Java script and Ansible
Enterprise Storage (3Par, Pure)
Hyperconverged solutions like Nutanix, VxRail and Hyperflex
Soft skills
Have strong inter-personal and communication skills: capable of training users in complex topics and making presentations to internal groups.
Able to write intricate system and user documentation. Capable of writing and explaining purchase justifications
Independent problem solving; self-directed, self-starting.
Strong investigative and analysis skills
Excellent organizational and planning skills
Strong attention to detail
Strong customer service skills and proactive, customer focused attitude
Good understanding of business processes and application of technology
Our requirements:
Minimum associate degree, Bachelor’s Degree preferred in Computer Science or related field
Three to five years of VMware and system administration experience
VCP5 or equivalent Experience
ITIL Foundation or equivalent experience
Basic Networking Knowledge
Basic Storage Knowledge (3PAR / Pure)
Optional (These are not required but make a plus)
HP HW support (Blades – BL460 G8/G9/G10)
Cisco UCS