ETC Finance Analyst, CTRCS

Do you want to build a career that is truly worthwhile? The World Bank Group is one of the largest sources of funding and knowledge for developing countries; a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity. With 189 member countries and more than 120 offices worldwide, we work with public and private sector partners, investing in groundbreaking projects and using data, research, and technology to develop solutions to the most urgent global challenges. For more information, visit http://www.worldbank.org/ About World Bank Group Controllers (CTR): The WBG Controllers [formerly WFA] Vice Presidency is responsible for all aspects of the financial reporting and internal control framework for IBRD/IDA, IFC and MIGA, and the extensive Trust Fund/Partnership portfolio of the World Bank Group (WBG) entities. It supports an appropriate fiduciary control framework and administering disbursements for WBG lending and leads the client service function for the World Bank Group’s corporate expenses. Organizationally, Controllers is comprised of three departments: (1) Corporate Accounting and Reporting, (2) Loans and Financing Operations [formerly Trust Funds and Loans], (3) Financial Operations, and (4) the Solutions and Transformation division mapped under the Vice President’s Front Office. In Controllers, our mandate supports both internal and external clients while we focus on delivery, optimization, impact, and people culture. Loan Clients Services CTRCS [formerly Client Services WFACS] Within Controllers, the Loan Clients Services unit (CTRCS) of the Loans and Financing Operations Department is devoted to providing “front-end” client services and related operations to business and external clients and is organized along business lines serving the regions and global practices. The Services within the area of CTRCS responsibilities fall under three categories: regional coordination, country focal point assistance, and project-level fiduciary and portfolio management. CTRCS is currently seeking a highly motivated Extended Term Consultant (ETC Finance Analyst’s (FN)) for its team in Zagreb, Croatia. How your contributions will help us achieve our goals: The Finance Analyst plays an important role in disbursement related activities during implementation of a project. The FN is expected to work in close collaboration with the Finance Officer(s) and Regional Team Leader to support task teams, operations staff and external Borrowers. The FN’s responsibilities include performing a variety of tasks, including working on diverse range of disbursement related issues and providing solutions and working on system design. As an ETC Finance Analyst, you will report to the Regional Team Lead. What you will do: • Disbursement transactions processing: Act as the country focal point for assigned countries in disbursement related aspects in collaboration with the country Finance Officer, at country level. Perform transaction processing including release of disbursements, as appropriate. Promptly liaise with clients to resolve any potential issues or exceptions noted in the processing of transactions. • Client Advisory Engagement: Serve as a solution provider for advice to internal clients (task teams, financial management specialists and procurement specialists, legal) on preparation and implementation issues in the assigned countries. Appropriately utilize the Askloans Helpdesk (Client Relationship Management tool) to engage with clients and provide analytical and performance data on that client engagement. • Project Restructuring and preparation of certain Trust Funds: Manage project preparation, as assigned by the Finance Officers for low-risk Trust Funds and review restructuring packages. • Portfolio management: Monitor inactive Project Designated Accounts, engage in portfolio management activities, system updates and liaise with clients to ensure that Designated Accounts balances are promptly documented or refunded for orderly loan closure, and handle other tasks that may be assigned by their supervisor • Training and Capacity building: Evaluate the results of both the reviews of transactions and the portfolio management work to identify areas where borrowers have capacity constraints and provide capacity-building to clients. This includes training end-users on how to access and interpret the Bank online systems, tools and data available in the data lakehouse, and how to perform their own analysis of the disbursement data. • System and related tasks: Support the design and development of system and enhancement tasks, upgrades to applications and new system. Perform testing related to enhancement tasks, upgrades to applications. Preparation of disbursement and analytical reports, including maintaining interactive dashboards, data visualizations and reports using Power BI and other tools. • Data stewardship and visualization: Work with various data platforms and tools such as Power BI and Advanced Excel. Collaborate with cross-functional teams to identify data requirements, automate reporting processes, and perform user acceptance testing for ongoing loan system modernization projects. Serve as the bridge between business teams and the technical data engineering team to translate business needs into technical requirements and explain technical concepts to non-technical stakeholders.