Service Receptionist

What you will be doing: 

• Greet service guests on arrival and direct them appropriately 

• Create repair orders and assist with service bookings 

• Answer incoming calls and manage service enquiries 

• Coordinate with Service Advisors and Workshop teams 

• Process payments and finalise invoices where required 

• Maintain accurate customer and vehicle records 

• Ensure the service reception area always presents professionally 

What’s in it for you: 

• Represent a high-performing, well-respected dealership 

• Team member discounts across automotive products and services 

• Stable, full-time employment with opportunities for progression 

• Be part of a large, multi-national automotive group with dealerships and brands across Australia, New Zealand and beyond, giving you real opportunities to move, grow or change brands over time 

• Access ongoing training through our Learning Together program, including technical courses, personal development and career support throughout your employment 

• Use the Telus Health MyCoach Employee Assistance Program for confidential support across mental health, physical health and nutrition, financial advice, family and relationship support, and stress management 

• Take advantage of a wide range of employee benefits including discounts on vehicle purchases, parts and servicing, private health insurance, Crown Perth accommodation, plus additional paid parental leave for eligible team members 

Skills & Experience: 

• Previous experience in reception, administration, or customer service, ideally in automotive or service environments