Manager, Digital Retention

• Support schools with academic implementation of blended products through a mix of offline and online involvement.
• Deliver all planned academic interventions—trainings, classroom observations, and other activities—ensuring quality and timely execution.
• Address and resolve school queries or concerns by coordinating with the right internal channels.
• Collaborate seamlessly with state and regional teams to help increase the organisation’s footprint in the region.
• Conduct product demonstrations in prospective schools.
• Coach state and regional sales teams to strengthen product understanding and positioning.
• Document and report all school‑facing interventions in a timely manner.
• Drive structured and rhythmic engagement activities aimed at enhancing school delight and long‑term satisfaction.