Back to jobsDevelop strategic and tactical account plans covering retention, growth opportunities, risks and customer priorities
Act as the key point of contact for customers, building strong relationships across operational, escalation and executive levels
Identify opportunities to grow revenue and profitability through new services, improved solutions and contract expansion
Monitor contract performance, key dates, deliverables, claims, liabilities and compliance requirements
Lead proactive account retention plans, including customer engagement, proposal development and internal stakeholder alignment
Coordinate RFQ, project-based and non-RFQ opportunities, ensuring proposals are commercially sound and operationally achievable
Review account profitability, rate increases, scope changes, billing issues and accounts receivable matters
Work with operations and support functions to resolve issues, improve service delivery and drive continuous improvement
Support broader business development initiatives and cross-selling opportunities across CEVA’s services.
