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Will be required to maintain advanced clinical knowledge of EP diagnostic and ablation technologies, EP mapping and recording systems.
Attends procedures in cardiac CV/EP labs of hospital accounts for clinical support and development efforts of BSC AF Solutions products including Boston Scientific mapping system.
Educates customers on the merits and proper clinical usage of AF Solutions products by creating and delivering presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
Meets with existing and potential customers (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate and train them on how company products can help them to achieve their goals. Weekly travel is part of this role.
Develops relationships with hospital personnel at all levels including staff, physicians, and administrators (e.g. through casual conversation, meetings, participation in creating conferences) to make new contacts in other departments within hospital and to identify key decision makers to facilitate future sales.
Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
Demonstrates effective change leadership and builds strategic partnerships to better the area/organization by leveraging relationships with their peers, management and across AF Solutions organization (Marketing, Training, and Strategic Planning).
Implements and monitors strategies outlined by the quarterly plan of action for the area.
Coordinates territory and other BSC sales management and representatives’ efforts to build strategic partnerships that will further area and organizational and business objectives.
Develops relationships with key referring physicians, external fellows, NEPIs, other key physicians to promote market development and growth.
Trains on and maintains knowledge of clinical trial protocols, Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
Assists in managing clinical trial activity within the assigned territory.
Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features.
Provide timely updates on the outcomes of implant & patient clinic support, client meetings, including any feedback or action items. Ensure that relevant information is shared with the team to facilitate collaboration and alignment.
Patient support may be required outside regular weekly business hours.
Other duties as required.
EP Mapping Clinical Specialist III (Western Canada)
Edmonton, ABCAD76K - CAD125K / yearPosted 6 days ago
Full-timeonsitemid