Technical Service Representative

What Will You Do?

• Frequent communication via telephone and e-mail systems.
• Logging phone calls
• Troubleshooting a variety of Chart products
• Customer onsite training-less than 10% expected of travel time
• Assist with technical documentation, including manual updates
• Liaison between engineering and customer service
• Systems application support
• New product development support & product introductions
• Assist with technical safety and information bulletins
• Formalize customer parts orders for Inside Account Rep order entry as needed
• Provide technical support for products presented via www.chartparts.com