Field Service Tech

What Will You Do?

• Ensure timely and continuous quality service to the customer, by phone or site visits when necessary.
• Work with manager on customer communication.
• Prepare detailed service reports.
• Maintain tools and test equipment used for commissioning/service.
• Coordinate contact with all levels of supervision.
• Troubleshoot control systems.
• Read and understand electrical schematics and use of troubleshooting tools and meters.
• Read and understand plumbing schematics.
• Coordinate, perform and report results from testing. This includes logging results as required by written or verbal instructions.
• Adhere to contractual service agreements per sales and customer service directives.
• Perform quality tests as instructed by work instructions, engineering, or supervisor to ensure product quality.
• Weld using MIG and/or TIG in field conditions.
• Install equipment including bulk tanks, pipe, vaporizers, skids, dosers, etc. 
• Utilize ISO 9000 knowledge and application standards.
• Observe and practice safety procedures and policies.