Back to jobsLead data science initiatives supporting Singtel’s offerings by partnering with Marketing, Product, and external stakeholders; define problem statements and architect end-to-end AI/ML solutions, including Generative AI and LLMs.
Design, build, and productionize analytical models for intelligent decisioning within customer journeys; integrate models into decision engines while ensuring governance, scalability, and performance monitoring.
Analyze customer behaviour across Mobile, Broadband, and entertainment services to generate actionable insights on lifecycle, segmentation, and targeting strategies.
Drive data exploration, experimentation, and optimization through A/B testing, uplift modelling, and campaign analytics.
Provide technical mentorship to junior data scientists and uphold high standards in code quality and best practices.
Communicate complex analytical insights clearly to both technical and non-technical stakeholders, including senior leadership.
