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Job Description
DUTIES:
1. Serve as an advisor to the Chief of Staff on legislative, policy, procedural and operational issues.
2. Effectively collaborate with the Medical Leadership team, Senior Leadership team, Performance Leadership team, physicians and departments across the organization to ensure the accountabilities of the Chief of Staff are achieved.
3. Direct and oversee the development, implementation, and evaluation of short and long-term plans, goals, and objectives for the department which reflect the strategic direction of HSN and respond to the needs of the organization and community.
4. Investigate, report, recommend corrective action and follow up actions to the Chief of Staff related to physician incidents as required.
5. Identify opportunities for improvement and provide recommendations for solutions related to processes that are overseen by the Chief of Staff.
6. Plan, develop, lead, implement and monitor initiatives, established by the Chief of Staff, to ensure timely and effective completion.
7. Design, develop and maintain systems to improve the governance, infrastructure and alignment related to the accountabilities of medical leadership.
8. Identify important issues impacting the organization, develop appropriate information and data, outline barriers and risks, and produce policy and action recommendations.
9. In collaboration with or on behalf of the Chief of Staff, liaises with external stakeholders and organizations to acquire knowledge, resources and best practices.
10. Serve, as required, as the Chief of Staff’s representative on key committees, working groups and other defined groups both inside and outside the organization to achieve program objectives, integrate and link services and foster partnerships.
11. Ensure all relevant policies, procedures, practices, processes, and systems meet corporate objectives.
12. Act as an expert resource to Senior Leadership, department managers, physicians and other members of the health care team regarding accountabilities of the Chief of Staff.
13. Participate in the accreditation process and work to ensure that medical leadership, the Medical and Academic Affairs program and HSN achieve, maintain and continually improve upon their accredited status.
14. Develop annual budgets and assume fiscal accountability of the departmental operation according to approved budget.
15. Oversee administrative operations of the Hospitalist Service to align with organizational goals, meet Quality Improvement Plan (QIP) targets, and enhance patient outcomes.
16. Provide hospital wide, on-call coverage for problems and serious issues after hours and on weekends according to scheduled rotation.
17. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
18. Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
19. Manage human resources which include: recruitment, selection and training.
20. Guide, motivate, monitor and supervise staff, develop standards of performance, evaluate performance and make recommendations on disciplinary action as required.
21. Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
22. Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
23. Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
24. Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
25. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
26. Represent the department or program on various committees and in meetings as required.
27. Perform other duties as required.
1. Serve as an advisor to the Chief of Staff on legislative, policy, procedural and operational issues.
2. Effectively collaborate with the Medical Leadership team, Senior Leadership team, Performance Leadership team, physicians and departments across the organization to ensure the accountabilities of the Chief of Staff are achieved.
3. Direct and oversee the development, implementation, and evaluation of short and long-term plans, goals, and objectives for the department which reflect the strategic direction of HSN and respond to the needs of the organization and community.
4. Investigate, report, recommend corrective action and follow up actions to the Chief of Staff related to physician incidents as required.
5. Identify opportunities for improvement and provide recommendations for solutions related to processes that are overseen by the Chief of Staff.
6. Plan, develop, lead, implement and monitor initiatives, established by the Chief of Staff, to ensure timely and effective completion.
7. Design, develop and maintain systems to improve the governance, infrastructure and alignment related to the accountabilities of medical leadership.
8. Identify important issues impacting the organization, develop appropriate information and data, outline barriers and risks, and produce policy and action recommendations.
9. In collaboration with or on behalf of the Chief of Staff, liaises with external stakeholders and organizations to acquire knowledge, resources and best practices.
10. Serve, as required, as the Chief of Staff’s representative on key committees, working groups and other defined groups both inside and outside the organization to achieve program objectives, integrate and link services and foster partnerships.
11. Ensure all relevant policies, procedures, practices, processes, and systems meet corporate objectives.
12. Act as an expert resource to Senior Leadership, department managers, physicians and other members of the health care team regarding accountabilities of the Chief of Staff.
13. Participate in the accreditation process and work to ensure that medical leadership, the Medical and Academic Affairs program and HSN achieve, maintain and continually improve upon their accredited status.
14. Develop annual budgets and assume fiscal accountability of the departmental operation according to approved budget.
15. Oversee administrative operations of the Hospitalist Service to align with organizational goals, meet Quality Improvement Plan (QIP) targets, and enhance patient outcomes.
16. Provide hospital wide, on-call coverage for problems and serious issues after hours and on weekends according to scheduled rotation.
17. Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
18. Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
19. Manage human resources which include: recruitment, selection and training.
20. Guide, motivate, monitor and supervise staff, develop standards of performance, evaluate performance and make recommendations on disciplinary action as required.
21. Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
22. Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
23. Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
24. Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
25. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
26. Represent the department or program on various committees and in meetings as required.
27. Perform other duties as required.