Back to jobs8+ years of experience in customer advocacy, customer marketing, community, influencer, reference, or related programs
Proven experience leading and managing a small team
Highly relationship-oriented, high-energy, and genuinely excited about working with users, champions, and external influencers
Strong instincts for identifying high-potential advocates and turning relationships into meaningful market-facing opportunities
Experience with customer storytelling, speaking programs, co-marketing, references, influencer engagement, organic social, or other forms of external activation
Comfortable building programs with structure, process, and measurable outcomes
Strong cross-functional instincts and ability to operate effectively in a matrixed organization
Curious, proactive, and energized by building programs that create momentum and visibility
Experience with B2C-style community, ambassador, loyalty, or influencer programs — and an ability to translate those ideas into a B2B context — is a plus
