Job Description
Summary:
Essential Duties and Responsibilities:
- Answer Technical specification requests, questionnaires and forms. Review QA Master Data and provide weekly report. All other projects as directed such a CARB. Write and complete response for UL or BV unacceptable reports quality related issues within10 business days or within allotted timeframe.
- Update customer specifications through web portals as requested by sales.
- Coordinates the retrieval of quality information (surveys, etc…) for the customer. Communicates and coordinates changes requested by customer (component changes or special instructions).
- Support and conduct Target Inspection process at Distribution Center (DC).
- Review records or inspect retains on request to support investigations.
- Projects for QA Director as assigned
Supervisory Responsibilities:
None
Competencies:
- Must have working knowledge of computer usage including Microsoft Word, Microsoft Excel, Microsoft Access and SAP, and other work processing, database, or spreadsheet programs
- Works well with computers (ability to create spreadsheets, databases, etc…), Technical writing skills. Ability to analyze data & track trends. Ability to analyze problems utilizing basic tools (pareto charts, root cause analysis, gap analysis, etc…)
- Requires excellent writing and organizational skills
Certificates, Licenses, Registrations:
None
Travel:
Limited
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
Standing and walking – 30% of time on job; sitting – 70% of time on job; climbing stairs and ladders, repeated motion of hands (typing) – 30% of time on job; communicate (talking and listening) – 75% of time on job; identifying colors – 20% of time on job, ability to see. Ability to bend, stoop, and kneel and the ability to visually track moving objects.
Education Requirements:
Minimum of Associates Degree or college level course work which includes: 1 year of general chemistry, Basic English
(English/Composition 101, etc…). Technical Writing course work preferred. Some computer course work preferred.
Previous experience can be substituted for education.
Experience Requirements:
A minimum of 5 years of experience in a regulated industry is required. A background in chemistry preferred.
Personal computer proficiency required.