People Services Specialist, Subject Matter Expert

Key responsibilities

• Execute end-to-end employee lifecycle processes, with a strong focus on Payroll, T&A, and HR Data Management.

• Maintain and ensure the accuracy of employee data in HRIS and payroll systems.

• Act as a key contact for payroll agency and external partners—ensuring data and documentation are timely, accurate, and compliant.

• Respond to employee, manager, and HR Business Partner inquiries related to payroll, compensation, and time tracking.

• Manage updates and improvements to process documentation.

• Identify and implement opportunities for process optimization and improved compliance.

• Deliver HR services in line with defined SLAs, KPIs, internal controls, and global standards.

• Ensure proper understanding and application of local HR policies and procedures.