Team Member (Auntie Anne's East Town Mall - Madison, WI)

Start Something Sweet (and Salty!) — Become an Auntie Anne’s Team Member!

Our Mission:
To create moments of joy through fresh baked favorites and unforgettable guest experiences.

Your Role:
Bring that mission to life—one pretzel at a time.

Known for our iconic freshly baked pretzels, Auntie Anne’s delivers crave-worthy treats that make everyday moments better. We’re looking for enthusiastic, dependable Team Members to join our pretzel team and help create those feel-good experiences for every guest.

If you enjoy working with people, love a fast-paced environment, and take pride in great service, we’d love to meet you!

What You’ll Do:

• Welcome guests with friendly, upbeat service
• Prepare, bake, and serve Auntie Anne’s products to brand standards
• Operate registers and handle cash accurately
• Keep the store clean, stocked, and organized
• Work together with your team to deliver excellent guest experiences
• Follow all food safety, sanitation, and operational guidelines

Perks You’ll Love:

• Flexible scheduling with 20–40 hours per week
• Free on-duty shift meals + employee discounts on Auntie Anne’s favorites
• Paid training—no prior experience required
• Opportunities to grow into leadership roles
• Free uniforms
• Eligible benefits may include: health insurance, life insurance, and 401(k)

What We’re Looking For:

• Must be 18 years or older
• Flexible availability (weeknights, weekends, and holidays)
• TB clearance required (if applicable by location)
• 0–1 year of food service or retail experience preferred, but not required
• Ability to stand, bend, lift, and stay active throughout your shift
• Comfortable working in warm and cold environments (ovens, prep areas, walk-ins)
• Basic math skills and comfort using POS systems
• Ability to taste test products for quality
• Strong teamwork and customer service skills
• Food handler certification (current or ability to obtain within 30 days)
• High school diploma or equivalent experience preferred
• Comfortable using smartphones, tablets, and register systems

Ready to Roll?

Join the Auntie Anne’s team and help serve smiles—one pretzel at a time.

Apply today—we can’t wait to meet you! 🥨