Able to make and assess personal/team decisions and align actions with organisation’s vision and mission; demonstrates and models alignment and adherence to organisation’s values, ethical boundaries, and professional work ethics.
Able to establish and maintain open/trusting relationships with colleagues and stakeholders to nurture collaborative partnerships and work towards a common goal.
Able to contribute and encourage new ideas and approaches to support business growth; demonstrate openness to and enthusiasm for new initiatives and appropriately challenges the status quo; adapt and improvise quickly, appropriately, and decisively to internal/external changes.
Able to display accountability for team and personal decisions/outcomes and take proactive actions to achieve results with dedication to follow through on commitments; create plans and manage resources to accomplish and deliver self and team’s commitments.
Able to understand and prioritises customers’ needs/expectations and develops customer-centric solutions to improve service delivery. Recognises and develops business/ collaboration opportunities in various external and internal interactions.
Appreciates the complex interrelationships between external factors and internal business operations and develops strategic plans in response to market shifts and shocks anchored on organisation's vision, purpose and strategy.
Nurtures the culture of learning organisation.