Data, Analytics & Insights Specialist
Job Description
Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Role Overview
Join a global CS team were data drives decisions. You’ll turn insights into action, improving operations and customer experience across regions.
Your Role
- Build and manage KPIs, dashboards, and reports (Tableau, Salesforce, Palantir)
- Ensure data accuracy and governance standards
- Deliver insights to drive performance and strategy
- Act as SME in data models and reporting tools
- Support global standardization and digital transformation initiatives
- Partner with IT on systems, integrations, and UAT
- Promote data-driven culture and analytics adoption
Who You Are
- +2 years in Customer Service / Call Center + training exposure
- Strong skills in Palantir, Tableau, Salesforce, Excel
- Fluent English (mandatory)
- Strong analytical thinking & data storytelling
- Comfortable in fast-paced, global, matrix environments
- Detail-oriented, proactive, and able to manage multiple priorities
🚀 Impact: Work with global stakeholders and play a key role in driving data-led transformation.
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!