Indoor Account Executive
Job Description
- Manage revenue and shipment growth through up-selling and cross-selling tactics to exceed assigned targets.
- Develop personal sales plan to achieve business growth through new business acquisition and growing share of wallet within the existing client base.
- Combine sales skills with DHL products and services knowledge and convert the maximum possible prospect leads into active customers.
- Continually strengthen knowledge on DHL's services and general commercial awareness in order to provide the best possible standard of customer service and maximize your contribution to the sales function.
- Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rat e and minimizing opportunities for competitors to gain business.
- Ensure all customer agreements are cost sensitive and adhere to regional standards on profit margins/ minimum pricing tariff, to govern business interest.
- Ensure that all sales activities via calls and customer information is maintained accurately in the customer database.
- Ensure that all customer issues relating to customer service, service recovery and credit control are co-coordinated and managed through the relevant DHL departments.
- Minimum of 3 years of sales experience preferably.
- Preferably with prior sales experience in a B2B environment.
- Sales and results-oriented, proactive and possess a positive work attitude.
- Ability to multitask and work under pressure and tight deadlines.
- Possess good spoken and written communication skills.
- Proficient in Microsoft Excel, Word and IT Savvy.
- Educational Qualifications: Diploma or equivalent preferably.
- Career development with a global market leader internationally.
- Comprehensive learning and development programs.
- Inclusive workplace culture.
- Competitive benefits and wellness initiatives.
Ready to Make a Difference?
If you are looking to further your career with the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now – our recruiters are looking forward to receiving your application!
DHL is an equal opportunity employer. We reject any form of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience.
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