Manager, Employee Engagement & Experience, APEC

DHL Express - Connecting People Through Quality and Exceptional Service 

DHL, a leader in express delivery since 1969, operates in over 220 countries and territories. We strive to be the Employer of Choice and a Great Company to Work for All, creating value for our People, Leaders, Customers, Suppliers, and Communities. Recognized as the No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine, we maintain the highest standards of excellence. 

We are transforming our operations by embracing digitalization and prioritizing sustainability. Our commitment to diversity, equity, inclusion, and belonging ensures that every individual’s contributions are valued. Join our "Insanely Customer Centric" Team and become a Certified International Specialist—together, we can make a meaningful impact. Start YOUR career with DHL today! 

Working Location : Hong Kong or Singapore

YOUR TASKS

• Localize global employee engagement frameworks for APeC to ensure relevance and consistent implementation across countries within agreed timelines.
• Drive the execution of regional engagement programs across employee feedback (Employee Opinion Survey, Great Place To Work, Employee Net Promoter Approach), recognition (Can Do Award, Employee of the Year), belonging (DEIB, DHL’s Got Heart, Upstairs), and engagement events (Asia Cup, Country Games Day, Appreciation Week) and as well as Health and Well‑being programs.
• Support the delivery of a digitized employee experience by continuously enabling Smart Connect as a primary communication and engagement channel.
• Enable alignment across global, regional, and country HR teams by facilitating communication and developing communication materials, toolkits, guides, and project updates to support effective implementation of EE&E initiatives.
• Track regional and country engagement program effectiveness and support countries in improving adoption and execution quality.
• Provide data insights and reports (dashboards, analyses, summaries) to management to inform decision-making and continuous improvement.

YOUR PROFILE

• A university degree in Human Resources, Business Administration, Communications, or a related field.
• At least 5 years of relevant experience in employee engagement, employee experience, or organizational development, preferably including regional or multi‑country exposure.
• Strong communication and stakeholder management skills, with the ability to engage employees at all levels.
• Solid analytical capability with experience interpreting engagement surveys and people metrics.
• Proven project management skills and the ability to manage multiple initiatives in a fast‑paced environment.
• Experience working in a multicultural, matrix organization.
• Strong proficiency in Microsoft Office tools (Word, Excel, PowerPoint); experience with digital engagement platforms is an advantage.

Personal Information Collection Statement pertaining to Recruitment 

DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (Express) (the “Policy”) at https://www.dhl.com/hk-en/home/footer/local-privacy-notice.html 

By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment,  application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy. 

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed. 

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing. 

DHL is committed to be an equal opportunity employer. Click Apply Now to submit your application!