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Program Manager

Tamus
College Station, TXPosted 2 days ago
FULL_TIMEonsite

Job Description

Job Title

Program Manager

Agency

Texas A&M University

Department

Student Life

Proposed Minimum Salary

$5,417.00 monthly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Who We Are

Student Life strives to enhance opportunities for students to participate fully in the University experience.  We do this by providing information, services, programs and involvement opportunities that facilitate responsible life choices and promote awareness of self and community.  Each of the program areas within Student Life has a specific mission, but one common goal: to provide education, outreach, and support to you. Learn more about our various program areas at https://studentlife.tamu.edu/.  

What We Want

The Program Manager in Student Assistance Services is instrumental in fostering student success through non-clinical case management services.  In addition to helping students navigate challenges by advising them about University resources and processes, you will supervise several full-time case managers, oversee basic needs support programs, and serve as secondary leadership for the unit. The successful candidate will demonstrate excellent professional judgement, collaboration, and problem solving skills. 

What You Need To Know

Salary Range: $65,000 - 71,500/annually.

Cover Letter/Resume: A cover letter and resume are strongly recommended and will help in our review. You may upload them on the application under the CV/Resume section.       

Responsibilities

Program Management and Administration

  • Meets, refers, and follows-up with students regarding general questions, concerns, and/or needs. Examples include, but are not limited to concerning behavior, relationship issues, student rules/grievances, absences, and transition issues. Consults with faculty, staff, students, and parents on topics including, but not limited to concerning behavior, university/community resources, student rules and absences. Provides vision and oversight for Student Assistance Services in order to provide support and resources to the students and families accessing the services of the unit. Provides managerial and leadership for case management, and other unit initiatives. Coordinates and evaluates new and existing programs including Former Foster initiatives and the Pocket Pantry program. Manages program databases and files. Liaises with marketing team for all SAS marketing efforts. Supports Assistant Director with creating, managing, and analyzing SAS assessments.

Supervision 

  • Supervises assigned staff, including Student Development Specialist (Case Managers).

Budget

  • Provides managerial and budgetary support to SAS staff so they can plan, develop, implement, and manage programs and activities to support students.

Stakeholders and Liaising

  • Maintain positive working relationships with office and department stakeholders.

University/Division/Department Duties

  • Serves as a representative on Department, Division, and University committees and task forces, at events, and to department stakeholders as assigned. Performs other duties as assigned.

Qualifications
Required Education & Experience:

  • Bachelor's degree or equivalent combination of education and experience. 

  • Five years of related experience.

​

Preferred Qualifications:

  • Master's Degree.
  • 5 years experience working in a higher education setting.
  • Experience with case management in a higher education setting.

Knowledge, Skills, and Abilities:

  • Ability to work with others.

  • Understanding and knowledge of college student development.

  • Ability to plan and implement programs.

  • Ability to effectively communicate both orally and in writing

  • Ability to positively and professionally interact with students and staff

  • Excellent communication and presentation skills

  • Strong interpersonal and organizational skills

  • Working knowledge of office software and computer programs

  • Knowledge of principles and methods for student development and engagement

  • Skilled in utilizing various learning and active listening strategies

  • Ability to orally comprehend and express information and use inductive and deductive reasoning

  • Ability to multitask and work cooperatively with others

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. 

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.  

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume’ or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

About Tamus
Program Manager at Tamus | Renata