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Job Description
Touchmark at Coffee Creek is Edmond’s leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services, and amenities. As our Housekeeping Manager, you will contribute to the overall success of our community by fostering an environment of cooperation and teamwork, leading and mentoring a team of Housekeepers, and visiting with residents to determine the quality of service being provided by your team. The person who fills this role will be accountable for all aspects of the day-to-day housekeeping operations of our community, ensuring all areas of the community are maintained at the highest level of cleanliness and order at all times.
The ideal candidate will:
Have a commitment to Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values and to encourage others to be allies, friends, and givers
Possess a high school diploma or equivalent
Have at least two years’ experience in housekeeping management
Have experience working as a housekeeper in a resort or retirement community, though this is not required
Have a “can do” attitude towards their work and be passionate about maintaining a five-star site appearance
Be able to read, write, and speak English in order to effectively communicate with residents and team members, and have the physical ability to perform tasks that require continuous walking, standing, bending, and lifting
Be proficient with computers, including Microsoft Office applications
Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors
Must have a flexible availability to include weekend coverage
