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Job Description
Touchmark at Coffee Creek is Central Oklahoma's leading full-service retirement community, enriching the lives of residents and their families through five-star hospitality, services and amenities. We are currently seeking the right person to join our team as a Front Desk Concierge - Receptionist for Saturday and Sunday.
As the Concierge - Receptionist, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as become a “go-to” person for residents, guests and team members who have questions or need assistance overnight. Responsibilities will include but not be limited to answering and monitoring phone calls, responding to resident concerns, providing support for other departments, carrying out regular rounds of the campus to support the overall well-being of the Touchmark community.
If you are passionate about providing the highest level of customer service and hospitality and enjoy working with actively aging adults, we want to talk to you about joining the team at Touchmark.
The ideal candidate will:
A sincere commitment to memorable customer service and hospitality
Possess a high school diploma or equivalent
Have some experience in a customer service or hospitality position
Have experience and/or understanding of security procedures
Have CPR/First Aid certification
Have an enthusiastic, positive attitude
Be comfortable answering phones while greeting and providing information to residents, prospective residents and guests
Be excellent at handling multiple tasks simultaneously
Have a working knowledge of Microsoft Office applications and basic office equipment
Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors
