- Diagnose, maintain, repair, and troubleshoot mechanical, hydraulic, electrical, and electronic systems of mobile cranes
- Conduct on-site operator and maintenance training for French-speaking clients
- Manage after-sales, warranty, and spare parts cases efficiently, coordinating supply and delivery schedules, and liaising with suppliers
- Serve as the technical point of contact for French-speaking clients, providing clear solutions and maintaining communication with customers, factory, and technical teams
- Analyze field issues, document service reports, and maintain case databases using Excel or system tools
- Collaborate with HQ and internal teams to provide technical support, resolve pending cases, and enhance client training programs
Mobile Cranes Technician (m/f/x) – France
Job Description
Your mission
Your profile
- Mechanical or engineering background, or equivalent practical experience
- Minimum of 5 years of experience in crane after-sales support
- Strong knowledge of diagnostics, maintenance, and repair of mobile cranes
- Fluent in French, both written and spoken. Knowledge of English and Chinese would be an asset
- Proactive team player, able to work independently and provide timely feedback
- Experience with ERP, CRM, or Excel is an advantage
Why us?
- Opportunity to develop innovative solutions in a dynamic and creative environment
- Competitive salary package with comprehensive benefits
- Exposure to international projects and collaboration with global teams
- Wide range of training and development opportunities to grow your career
- Flat hierarchies and open communication
- Supportive team culture with collaboration and knowledge sharing