Introduction: A Career at HARMAN Automotive
We’re a global, multi-disciplinary team putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.
- Engineer audio systems and integrated technology platforms that augment the driving experience
- Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence
- Advance in-vehicle infotainment, safety, efficiency, and enjoyment
About the Role
We are seeking an experienced SAP IBP Operations & Support Manager to oversee the day‑to‑day operations, stability, and support of all SIOP/SIOE digital products. This role ensures optimal system performance, drives efficient incident management, and leads continuous improvement across support processes, while also providing leadership and guidance to regional support teams.
What You Will Do
- Lead daily operations and support for SIOP/SIOE applications, ensuring system stability and performance
- Manage incident triage, resolution, communication, and root‑cause analysis
- Oversee support processes, SLAs, and stakeholder communication
- Coordinate with development teams to prioritize and resolve defects and enhancements
- Drive continuous improvement in support processes, documentation, and monitoring
- Mentor and guide regional support leads in Hungary and Mexico
- Partner with Product Owners to ensure a smooth handoff from development to operations
- Support release planning, deployment coordination, and post‑release validation
- Maintain operational readiness, including monitoring, alerts, and support documentation
- This position is part of Digital- SIOP family reports to Director – SIOP. This position will have any direct reports.
What You Need to Be Successful
- 12–15 years of total SAP experience, including 10+ years of hands‑on SAP IBP experience
- Strong experience in SAP IBP modules, especially Demand, Supply, and Inventory
- Proficiency in integrating SAP IBP with ECC and/or S/4HANA using CPI‑DS, SDI, or CI‑DS
- In‑depth understanding of Supply Chain Planning processes, including forecasting, capacity planning, and inventory optimization
- Ability to configure planning areas, key figures, attributes, time profiles, and master data
- Hands‑on experience with IBP Excel UI and Fiori Launchpad
- Experience in application support and operations management
- Strong problem‑solving, troubleshooting, and analytical skills, including incident management
- Ability to lead and mentor distributed support teams across regions
- Familiarity with enterprise applications, system integrations, and support processes
- Excellent communication, presentation, and stakeholder management skills
Bonus Points If You Have
- Bachelor’s or Master’s degree in Engineering, Supply Chain, Computer Science, or a related field
- SAP IBP Certification
- Exposure to SAP APO, SNP, BW, or other legacy planning tools
- Familiarity with Agile/Scrum delivery methodologies
- Experience in manufacturing, automotive, or CPG domains
- Knowledge of data modelling, analytics, or reporting within IBP
What Makes You Eligible
- This position requires up to 20% of travel.
- Be willing to work in Bangalore, INDIA.
- Willingness to work flexible hours aligned with client time zones
- This position operates within the standard 9-to-5 working hours adjusted to the client's time zone. However, these hours are subject to modification based on evolving project needs
- The responsibilities of this role are expected to adhere to the guidelines outlined in the company's Flexible Work Policy
What We Offer
- Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition reimbursement
- “Be Brilliant” employee recognition and rewards program
- An inclusive and diverse work environment that fosters and encourages professional and personal development
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About HARMAN: Where Innovation Unleashes Next-Level Technology
Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!
Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘@harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: [email protected].
You Belong Here
HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)
HARMAN is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at [email protected]. Requests will be considered on a case-by-case basis in accordance with applicable law.