Job Description
Wedding & Events Coordinator
Position Overview:
Steele Hill Resorts is seeking a dynamic, enthusiastic, and highly organized Wedding & Events Coordinator to join our team. This individual will play a vital role in the planning, coordination, and successful execution of a wide range of events, including weddings, social gatherings, corporate functions, and special celebrations. The ideal candidate will be detail-oriented, service-driven, and physically capable of assisting with event setup and breakdown while thriving in a fast-paced hospitality environment. This position requires exceptional communication skills, professionalism, creativity, and a passion for delivering memorable guest experiences.
Generous Benefits Package:
- Dental & Vision Insurance – Keep your smile and vision healthy
- Life Insurance – Peace of mind for you and your loved ones, fully paid by us
- 401(k) Participation – Plan for your future while enjoying the present
- Paid Vacation – Because everyone deserves time to recharge
- Paid Holidays – Celebrate the moments that matter most
On-Resort Perks:
- Free Access to Resort Amenities – Enjoy the Fitness Center, Pools, Golf Course, and more
- Exclusive Employee Discounts – Save on resort stays, services, dining, and retail
- Timeshare Exchange Opportunities – Available after one year of employment
Key Responsibilities:
- Event Execution & Coordination: Lead and coordinate day-of event logistics for weddings, corporate meetings, social events, and special celebrations, ensuring seamless execution from start to finish.
- Client Engagement & Support: Assist with venue tours, client meetings, detail reviews, and final consultations while building lasting client relationships through clear communication, professionalism, and exceptional service.
- Vendor & Partner Communication: Serve as a liaison between clients, vendors, resort departments, and third-party partners to ensure all event details are executed accurately and expectations are exceeded.
- Venue Preparation & Oversight: Oversee the setup and breakdown of event spaces, including equipment installation, décor placement, table arrangements, and overall venue presentation. Maintain a clean, organized, and polished event environment at all times.
- Administrative Support: Prepare and distribute Banquet Event Orders (BEOs), process supply orders, maintain event documentation, and coordinate internal communications related to event operations.
- Sales Support & Lead Management: Assist with negotiating and booking event spaces, responding to inquiries, tracking leads from web, email, and phone channels, and following up with prospective clients to secure new business opportunities.
- Creative Input & Event Design: Collaborate with clients and team members on event aesthetics, including floral arrangements, linens, décor, and layout design to ensure each event reflects the client’s vision and resort standards.
- Reporting & Feedback: Provide timely updates to Sales Managers and Directors, gather client feedback, and assist in identifying opportunities for service enhancements and future marketing initiatives.
Qualifications:
- Prior experience in event coordination, hospitality, or customer service preferred
- Strong organizational, multitasking, and time-management skills
- Excellent interpersonal, communication, and customer service abilities
- Ability to lift, move, and assist with event setup equipment as needed
- Flexibility to work weekends, holidays, evenings, and varying schedules
- Positive attitude with a commitment to delivering exceptional guest experiences
- Familiarity with BEOs, event sales systems, and hospitality software is a plus
Join the Steele Hill Resorts team and play a meaningful role in creating unforgettable weddings, celebrations, and special events for our guests. If you are passionate about hospitality, thrive in a fast-paced environment, and enjoy bringing memorable experiences to life, we invite you to apply and become part of a team dedicated to making every event seamless, personalized, and truly exceptional.