Financial Counselor

Job Summary: 

The Financial Counselor is responsible for maintaining communication with patients, facilities, insurance companies, and physicians on the patient liability prior to surgical procedures.

Key Accountabilities: 

Must sign off, retrieve, work SRS, and email messages daily regarding deductible and self-pay patients. Self-pay patient processes need to be completed upon receipt. Deductible patients' processes need to be completed at least two weeks in advance of procedure. 

Essential Duties:

• Maintains contact with patients on out of pocket costs, self pay fees, deductibles, and co-insurance on surgeries.
• Maintains contact with insurance companies on patient costs for surgeries.
• Sustains open communication with physicians on status of patient surgeries.
• Corrects and updates patient demographic information.
• Corrects and updates patient insurance information.
• Exemplifies the desired culture and philosophies of the organization.

Job Qualifications:

• High School diploma or GED minimum education requirement 
• Experience working with and interpreting medical insurance and benefits required
• One year minimum healthcare or related experience required
• Computer skills including, but not limited to, MS Office Suite

Hours: 

• Monday - Friday: 8:00am - 4:30pm 

Location: 

• will train on site at 833 Chestnut Street, Philadelphia, PA 19107
• will work remotely after training
• Employees with technical or performance issues may be required to work on site until corrected

Pay Range:

$19.00/hr - $23.00/hr

Our Commitment to Employees:

Come work at Rothman Orthopaedics! Our employees are our single greatest asset, as such, we strive to provide a professional, nurturing environment where every member of our team can make a meaningful difference in the lives of others. This commitment to our employees has earned us the distinction as a Top Workplace in Philadelphia by the Philadelphia Inquirer year after year. Our employees enjoy competitive pay, comprehensive health and dental benefits, tuition reimbursement, paid time off, and retirement savings plans.

Rothman Orthopaedics is an Equal Opportunity employer committed to providing opportunities to all qualified applicants without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. We value developing an inclusive and equitable environment that strengthens our organization and allows us to better attract and retain a diverse workforce that is representative of our patients and our community. We model our values by creating and enacting practices that encourage participation from all backgrounds, perspectives, and experiences.

COVID-19 Vaccine Policy: 

As a condition of employment at Rothman Orthopaedics, it is required you receive the COVID-19 vaccination. Rothman Orthopaedics is an Equal Opportunity Employer and requests for reasonable accommodations will be considered.

Remote Employment Policy:

If you are being hired into a remote eligible position, please be aware that Rothman Orthopaedics is only registered to support remote employment in a limited number of states. If you relocate to a new state and Rothman Orthopaedics is not registered in that state, you may no longer be eligible for a remote position and continued employment with Rothman Orthopaedics. Please contact HR for any questions or a list of states where remote employment may be authorized.