Job Description
Overview
Who We Are
Because health is personal. That's why Personify Health created the first and only personalized health platform—bringing health plan administration, holistic wellbeing solutions, and comprehensive care navigation together in one place. We serve employers, health plans, and health systems with data-driven solutions that reduce costs while actually improving health outcomes. Together, our team is on a mission to empower people to lead healthier lives.
Learn even more about the work that drives us at personifyhealth.com.
Responsibilities
Ready To Bridge Business Requirements and Technical Reality for High-Stakes Client Transitions?
Why This Role Matters
Client migrations fail when business requirements get lost in translation between stakeholders and technical implementation. As our Business Analyst for Client Migrations, you'll translate business and operational requirements into detailed system configurations across claims platforms, data operations endpoints, and member-facing portals. You'll work closely with Solution Design, Project Management, TPA Operations, and Technology teams to ensure data flows, system configurations, and integrations are accurately defined, tested, and implemented. Your ability to gather requirements, document configurations, identify gaps, and support testing directly determines whether client transitions execute smoothly or encounter costly delays and defects.
What You'll Actually Do
Gather and document requirements: Analyze and document business and technical requirements for client migrations, ensuring accuracy, consistency, and reliability across all documentation.
Define system configurations: Support configuration of claims systems including benefits, eligibility, accumulators, and workflows to match client operational needs.
Document data operations: Define and validate data operations endpoints, file feeds, and integrations to ensure accurate data flow between systems.
Configure portal functionality: Support configuration and validation of benefit plans, member portal, and client/broker admin portal functionality.
Partner on testing: Collaborate with Data Operations team to support testing, defect resolution, and validation activities throughout implementation lifecycle.
Identify gaps and solutions: Recognize data, configuration, and process gaps and recommend solutions to ensure successful client transitions.
Maintain tracking systems: Document all efforts in internal tools and ticketing systems to ensure information is current and accessible to project teams.
Support change management: Handle change management activities related to scope changes or enhancements during implementation while maintaining project momentum.
Participate in client meetings: Engage in client-facing meetings as needed and requested to clarify requirements or validate configurations.
Qualifications
What You Bring to Our Team
Education & Experience:
- Bachelor's degree in business analysis, information systems, healthcare administration, or related field, or equivalent experience
- 3-5+ years experience as Business Analyst in healthcare, insurance, or TPA space
- Hands-on experience with claims system configuration and data integrations preferred
Technical Skills:
- Strong understanding of claims administration systems and healthcare data flows
- Experience documenting requirements, configurations, and process flows
- Knowledge of data integrations, file feeds, and system endpoints
- Strong attention to detail and analytical skills for identifying gaps and validating accuracy
- Ability to work across multiple stakeholders and technical teams effectively
- Clear written and verbal communication skills for technical and non-technical audiences
- Ability to manage multiple priorities in fast-paced environment
Benefits
The Highlights:
- Competitive base salary and benefits effective day one
- Comprehensive medical and dental through our own health solutions (yes, we use what we build)
- Unlimited PTO—rest and recharge time is non-negotiable
- Mental health support, retirement planning, and financial protection
- Professional development with clear career progression and learning budgets
- Mission-driven culture where diverse perspectives drive real impact on people's health
Want the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks.
Compensation: This position offers a base salary range of $80,000 - $100,000, depending on location, skills, and experience. You're eligible for our full benefits package starting day one.
Our Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.
Stay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to [email protected]. View all legitimate openings at personifyhealth.com/careers.