Job Description
Uphold the Credit Union's mission of "We do the right thing one member, one employee, and one experience at a time to strengthen the communities we serve." by delivering exceptional digital member experiences. This role provides oversight of fraud prevention, debit and travel card services, member communications, and day-to-day operational activities. It emphasizes accuracy, compliance, and operational efficiency across reporting and systems, while cultivating a collaborative team environment through effective onboarding, development, support, and inclusive practices.