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Job Description
What will your day look like?
As a Personal Banker, you will:
- Drive your development with support from your leader through maintaining an active development plan in Suncorp’s Success program to build performance and learning opportunities.
- Work collaboratively within the team and the wider Suncorp functions to achieve our strategies.
- Support and educate customers on how to use our digital platforms for personal banking, empowering them to self-serve with online banking features.
- Provide support for digital onboarding processes, ensuring a seamless experience for new customers to make the most of their banking.
- Act in the best interests of customers by executing our connect conversation framework.
- Make the right decisions & do the right thing for our customers in accordance with process, procedures & risk appetite.
- Have quality connect conversations, by supporting and protecting our customers with their best interests at heart.
- Contribute to growth in the bank, across both lending and deposit portfolios.