Job Description
Ka aha tō rā e kite ai? - What will your day look like?
The Relationship Associate is critical to making this happen and key responsibilities of the role will include the following:
- Listen, respect and value customers to learn more about them and gain a greater understanding of their business requirements and service needs
- Work with Relationship Managers/ Senior Managers and product partners to develop and deliver appropriate customer solutions and resolve concerns
- Provide support for financial analysis and interpretation of customer information to ensure accurate credit decisions are made at all times
- Assist in maintaining and growing customer base through building strong customer relationships and providing effective solutions to customer needs with our banking products and delivering insights to support our customers be successful