Back to jobsAssuming full collections responsibility for managing assigned portfolio of accounts to meet DSO and cash collection targets.
Daily review and release of orders in accordance with credit policy and issuance of updated credit holds reports.
Proactive follow up with customers on your worklist via telephone, mail, and document collection status on all accounts on AR system (High Radius).
Maintain customer contact lists and ensure customer has invoices on hand prior to past due status.
Analyze and research account issues preventing payment and co-ordinate resolution of issues through engagement with teams including Customer Service, Order Management, Sales, and Finance.
Assist and support orders shipped including via Letter of Credit/Documentary Collections.
Proactively escalate potential issues and concerns with Snr. C&C Manager.
Support Senior Credit Analyst in reviewing and monitoring customer credit limits.
Undertake ad hoc tasks and responsibilities as needed to support the team.
