Back to jobsProcess orders and handle customer inquiries by providing general and technical information.
Ensure the timely processing of customer quotes, ensuring accuracy and pricing.
Help to assess and research customer issues and resolve them in a timely manner.
Maintain up-to-date knowledge of our products and industry trends to offer informed recommendations.
Coordinate with sales, production, logistics, and warehouse teams to ensure timely delivery and fulfillment of orders. Communicate with customers on discrepancies and/or delivery conflicts.
Provide support for account management and help maintain strong customer relationships.
Participate in training sessions to enhance product knowledge and customer service skills.
Participate in a safe and harmonious working environment.
Assure compliance with federal, state, local and corporate policies, regulations, AADG programs and policies and the ASSA ABLOY Code of Conduct.
Other projects and assignments, as needed.
