Back to jobsLead and coordinate day-to-day changes from support
Lead and coordinate Project related extensions in close collaboration with project teams all over the world.
Performs as a member of technical application support for the LN system.
Works closely with solutions architects on planned maintenance and changes.
Assist and manage data conversions on request.
Have a thoroughly understanding of ERP database scheme
Executes related performance tests and reports on this in relation of the agreed service levels.
Own, maintain and optimize the DTAP structure of global LN environments.
Creates technical documentation and procedures guidelines/work instructions for users.
Thoroughly understands ERP security subsystem to assign appropriate system access to users at different levels throughout the organization and its partners.
Thoroughly understands business practices and procedures to design, develop and maintain automated workflow processes.
Works as a Systems Analyst with knowledgeable persons and its partners to help define user needs and develop data processing solutions.
Analyzes, troubleshoot, supports with system recovery activities the ERP system issues reported by end users.
Designs, setups, develops, tests, deploys and maintains data processing solutions and Microsoft SQL environments (EDI, ION / Mingle I.e. - Infor XI, Barcode (Infor Mobility) and others)
Monitors batches, jobs in LN system.
Performs system set-up & configurations (Vrc’s etc.).
Develops & maintains interfaces using Infor LN/Baan.
Maintains SLM server and license keys.
Supports data migration, data extraction, transformation, cleansing, and loading (monthly solution dumps (PMC patches.
Manage technical part of monthly release management.
Attend weekly Baan / LN solution area meetings and report on tasks, issues, challenges, and opportunities to the solution architect & 3rd line support for Baan / LN.Participate in key user meetings and discuss tasks, issues, challenges, and opportunities with the business key users and business process owners.Being self-driven and take necessary actions on upcoming incidents and tasks.
