Back to jobsSupervise stock associates during assigned shifts; assign tasks, set priorities and ensure timely execution of receiving, stocking, and inventory procedures.
Ensure team adherence to opening/closing checklists, stockroom standards and asset protection protocols; conduct shift inspections for organization, labeling, and secure storage.
Coordinate incoming freight, receiving, counting, and processing deliveries; document and report shortages, overages, and damages within required timeframes.
Manage sales floor replenishment to maintain in-stock levels; partner with sales teams to identify outs and prioritize restocking by business need and planogram/merchandising standards.
Oversee processing of returns, damaged, and outdated goods for vendor credit; maintain accurate documentation and timely completion of procedures.
Utilize RMS/WMS/ERP to track stock levels, process orders, and maintain records; assist with cycle counts, investigate variances, and support annual physical inventory.
Maintain clean, organized, and safe stock areas; ensure proper equipment use, storage practices, and PPE/OSHA compliance; escalate maintenance needs.
Provide on-the-job coaching; reinforce SOPs, safety practices, and performance expectations; give real-time feedback and support cross-training.
Share shift updates on KPIs (e.g., receiving throughput, pick/replenishment accuracy, outs), staffing needs, and process improvements with management.