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Job Description
Essential Duties and Responsibilities
- Travels to customer locations to install, start-up, maintain, modify and troubleshoot. Up to 75% travel.
- Conducts all on site installation, repair, maintenance, and tasks per job order.
- Troubleshoots errors or technical problems and determines proper resolutions and recommendations.
- Determines replacement part requirements.
- Prepares detailed trip reports that identifies issues, actions taken to resolve them and recommends next steps.
- Assists in the preparation and execution of factory acceptance tests and completion of punch lists to achieve shipping approvals as needed.
- Aids in the assembly, breakdown and crating of systems.
- Assists field sales in account support.
- Builds and maintains lasting relationships with existing accounts.