Showroom Supervisor

We’re Hiring: Showroom Supervisor 

Location: Dubai , UAE

Inter Emirates Motors (MG) is looking for a results-driven and customer-focused Showroom Supervisor to lead our sales operations. This role is ideal for an experienced automotive sales professional with strong leadership capabilities and a passion for delivering exceptional customer experiences.

As a Showroom Supervisor, you will oversee daily showroom activities, support and coach the sales team, drive sales performance, and ensure the achievement of business objectives related to vehicle sales, trade-ins, customer satisfaction, and lead management.

• Lead and monitor the sales team to achieve new vehicle sales targets.
• Oversee trade-in appraisals, incoming used vehicle stock, and related sales activities.
• Review sales performance regularly and implement action plans to maximize results.
• Support Sales Consultants in closing deals and managing customer relationships.
• Ensure compliance with company policies, processes, and sales procedures.
• Monitor lead management activities and customer follow-up to maximize conversion rates.
• Handle customer concerns and complaints professionally to maintain high CSI scores.
• Coordinate showroom participation in outdoor events, exhibitions, and promotional activities.
• Coach, mentor, and develop team members through continuous feedback and on-the-job training.
• Prepare performance reports and contribute to forecasting and business planning activities.

• Diploma or Bachelor's Degree.
• Minimum 5 years of relevant automotive sales experience, including team leadership responsibilities.
• Strong understanding of vehicle sales operations.
• Proficiency in Microsoft 365 applications.
• Excellent communication, negotiation, and customer relationship management skills.
• Proven ability to motivate teams and achieve sales targets.

• Be part of one of the UAE's leading automotive groups.
• Work with a dynamic and customer-centric team.
• Opportunities for professional growth and career advancement.
• Competitive compensation and performance-driven environment.

If you are passionate about automotive sales and have the leadership skills to drive high-performing teams, we would love to hear from you.