Senior Professional Quality

Summary

As a Senior Professional Quality at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

• Establishes and maintains project-specific quality assurance strategies, plans, documentation, and metrics in alignment with standards, policies, and best practices.
• Conducts quality assessments and evaluations to determine process and product compliance; documents findings and escalates unresolved issues as needed.
• Reviews work products, analyzes defects and quality metrics, researches solutions, and implements approved quality improvements.
• Leads and supports quality programs, audits, process improvements, and related training and standard practice updates.
• Provides leadership, guidance, and mentorship to less experienced quality assurance personnel.

What we're looking for

• Bachelor’s degree or equivalent experience; degree in business, engineering, MIS, computer science, or related field preferred.
• Six or more years of experience in quality assurance, engineering, or management information systems.
• Experience with quality metrics, defect analysis, and software industry data collection techniques.
• Experience with software development methodologies, quality frameworks (e.g., SEI/CMM, ISO 9000), and project management methodologies.
• Experience with software test science, test tools, and quality assurance principles and practices.

Additional Qualifications

• Strong analytical, problem-solving, organizational, and time-management skills.
• Effective written and verbal communication skills, including presenting findings to senior leadership and stakeholders.
• Ability to work independently and collaboratively across multiple projects, priorities, and remote environments.
• Demonstrated adaptability to change, multiple work streams, and deadline-driven delivery within budget.
• Basic leadership and technical proficiency, including mentoring, presentations, and business software tools.

What you should expect in this role

• Fully remote options from Contiguous US locations only
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• May support multiple projects or accounts simultaneously.
• Requires collaboration with cross-functional and remote teams.
• Occasional travel may be required.
• This posting is intended for pipelining. This is a developing position therefore the job description is subject to change.

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