Tech Lead UI Systems Engineer (Healthcare Systems)

Your role in our mission

Discover career satisfaction by design in this challenging position, where you will:

Main Responsibilities:

• Serve as a Technical Lead for our proprietary healthcare management systems which provides support and management for state government healthcare programs and services
• Support and enhancements of Client and Public facing portals .Net Framework including UI Layer, webui, SODA, SODA data access, and Custom/AD providers
• Support and maintenance of portals SQL Server and SSRS instances
• Provide system-wide support to include answering system-wide questions; software troubleshooting; and research and develop SW RTI
• Assist in the troubleshooting of issues for all subsystems 
• Design and development of GUI pages and panels for various subsystems
• Provide support for miscellaneous Web Apps and Web Services
• Support application/code migrations to the various environments (Test, MO, UAT, Production)

Other Responsibilities:

• Respond to help desk questions about the interchange application
• Security Role Exports and Imports
• Help Text Production Promotions
• Help Text Promotions (Dev/Test, MO, UAT)
• Monthly Maintenance (Like Vault cleanup)
• System Performance Monitoring 
• Systems issues troubleshooting (including support for network troubleshooting)
• Provide back-up support for UI code builds and promotions
• Answer support questions from other MMIS implementations
• Provide RTI /Issue resolution suggestions 
• SLA Compliance Reporting
• Code Walkthroughs for System Wide and Subsystems code modifications
• Support tools design and development and utilization (DNN Exception Reporting tool, Help Text Export/Import tool, Security Role Change and Migration tool, SLA Excel Update tool)
• Client Change Order implementation (Verification, coding and testing)
• Cross-train for vacation/emergency backup for System Architect and occasionally for other subsystems
• VM servers/Application monitoring and Disk Space optimizations and cleanup
• Misc Data backup
• Feedback on potential coding changes created by others
• Mentoring new developers and those new to the team.
• Provide on call/after-hours support as needed
• Act on and approve/deny secured access requests and password resets
• Add/modify/delete Active Directory user accounts
• Monthly IIS Log Compression
• Support release coordinator team
• Helping new developers with the initial setting up of the iC development environment on their computer 
• User development environment support and troubleshooting (VS, IIS, Builds, etc) for upgrades and general issues for existing staff
• Creation and maintenance of systems documentation
• Create and maintain code release build scripts
• Server software installation and upgrade/maintenance needed for applications, including development tools and security patches.
• Encryption of sensitive information in multiple environment config files
• Build and deploy internal access request tool releases to multiple environments
• Support annual DR drills as a system wide representative
• Catch-all - be ready to do a variety of things at a moment’s notice