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DSV

Group Process Owner (M/F/D)

Warsaw, Masovian, PL, 02-677Posted 3 weeks ago

Job Description

  • Lead change management strategy and execution for MDM initiatives.
  • Ensure alignment of people, processes, and technology during transformation.
  • Manage the end‑to‑end MDM change process in line with governance standards.
  • Conduct impact assessments, risk analysis, and post‑implementation validation.
  • Maintain communication plans, change logs, and stakeholder documentation.
  • Engage key stakeholders and ensure clear, business‑friendly communication around MDM changes.
  • Create and deliver training to support adoption of new MDM processes and promote data governance awareness.
  • Prepare reports and maintain clear process documentation in line with MDM standards.
  • Monitor data quality, resolve root causes, and drive ongoing process improvements.
  • Collaborate with business, IT, GBS, and other teams while supporting audits, projects, and ad‑hoc tasks.
  • Manage MDM roadmap, intakes and budget - including prioritization with various involved stakeholders including senior management.
  • Drive delivery of assigned projects from initiation to closure.
  • Manage all tasks / work packages in the project to ensure they’re completed without any delays and within budget.
  • Support and manage project team members depending on the project.
  • Manage lessons learnt and implement best practices.
  • Assess current department potential / opportunities to identify gaps to achieve ambitions / long term goals.
  • Support with managing MDM capacity including annual budgets.
  • Implement project management best practices within the team.
  • Responsible for developing and executing communication and change management strategies while engaging key stakeholders at all levels of the organization.
  • Manages project and departmental risks by planning, monitoring, and implementing mitigation actions.
  • Ensures accurate KPI control and professional reporting, as well as high‑quality preparation of process and project progress documentation.
  • Creates and maintains governance standards, processes, and documentation, while identifying and mitigating risks related to relevant processes.

 

Requirements:

  • Must have experience with Address Data, Business Partner Data, Locations & Properties Data, Reference Data, Controlling Data and various other data management processes
  • Must have experience with process management - mapping, descriptions, improving processes utilizing various methodologies
  • Must have change management or project management experience e.g. planning, prioritization, risk / issue / stakeholder management. Experience with global rollouts, consultancy background is preferred. ADKAR experience is a plus.
  • Nice to have experience with MDG & ERP
  • Basic knowledge of Lean and Six Sigma for continuous improvement
  • Basic knowledge of how to plan, prioritize, manage risks / issues 
  • Experience working abroad and within corporate environment
  • University degree or equivalent
  • Fluent English

 

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