Job Description
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Lead change management strategy and execution for MDM initiatives.
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Ensure alignment of people, processes, and technology during transformation.
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Manage the end‑to‑end MDM change process in line with governance standards.
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Conduct impact assessments, risk analysis, and post‑implementation validation.
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Maintain communication plans, change logs, and stakeholder documentation.
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Engage key stakeholders and ensure clear, business‑friendly communication around MDM changes.
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Create and deliver training to support adoption of new MDM processes and promote data governance awareness.
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Prepare reports and maintain clear process documentation in line with MDM standards.
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Monitor data quality, resolve root causes, and drive ongoing process improvements.
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Collaborate with business, IT, GBS, and other teams while supporting audits, projects, and ad‑hoc tasks.
- Manage MDM roadmap, intakes and budget - including prioritization with various involved stakeholders including senior management.
- Drive delivery of assigned projects from initiation to closure.
- Manage all tasks / work packages in the project to ensure they’re completed without any delays and within budget.
- Support and manage project team members depending on the project.
- Manage lessons learnt and implement best practices.
- Assess current department potential / opportunities to identify gaps to achieve ambitions / long term goals.
- Support with managing MDM capacity including annual budgets.
- Implement project management best practices within the team.
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Responsible for developing and executing communication and change management strategies while engaging key stakeholders at all levels of the organization.
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Manages project and departmental risks by planning, monitoring, and implementing mitigation actions.
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Ensures accurate KPI control and professional reporting, as well as high‑quality preparation of process and project progress documentation.
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Creates and maintains governance standards, processes, and documentation, while identifying and mitigating risks related to relevant processes.
Requirements:
- Must have experience with Address Data, Business Partner Data, Locations & Properties Data, Reference Data, Controlling Data and various other data management processes
- Must have experience with process management - mapping, descriptions, improving processes utilizing various methodologies
- Must have change management or project management experience e.g. planning, prioritization, risk / issue / stakeholder management. Experience with global rollouts, consultancy background is preferred. ADKAR experience is a plus.
- Nice to have experience with MDG & ERP
- Basic knowledge of Lean and Six Sigma for continuous improvement
- Basic knowledge of how to plan, prioritize, manage risks / issues
- Experience working abroad and within corporate environment
- University degree or equivalent
- Fluent English
