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Job Description
• Ensure the adherence to BU standards, procedures and processes
• Responsible for assigned Special Accounts operations and support across assigned functions
• Ensure customer retention and satisfaction, continuously focus on identifying and meeting customer current and future needs, and is willing to adapt own activities / procedures, to establish a successful long-term business partnership with internal and external customers
• Track, analyze and communicate key performance metrics and make corrective actions if necessary
• Assist to implement subcontractor evaluation methodology with BU Subcontractor Management
• Assist to improve cost control for all Special Accounts activities consistently
• Support internal and external coordination assigned by supervisor and department manager
• Achieve personal KPIs
• Other ad hoc issues as assigned by supervisor and department manager
• Responsible for assigned Special Accounts operations and support across assigned functions
• Ensure customer retention and satisfaction, continuously focus on identifying and meeting customer current and future needs, and is willing to adapt own activities / procedures, to establish a successful long-term business partnership with internal and external customers
• Track, analyze and communicate key performance metrics and make corrective actions if necessary
• Assist to implement subcontractor evaluation methodology with BU Subcontractor Management
• Assist to improve cost control for all Special Accounts activities consistently
• Support internal and external coordination assigned by supervisor and department manager
• Achieve personal KPIs
• Other ad hoc issues as assigned by supervisor and department manager