Manager - Transport Operations

Key Result Areas/Accountabilities

• To work on maintaining Transport Network Availability >99.95%, Optics and IP nodes visibility in NOC = 100%& another Operational KPIs within target.
• Adherence to Operational (Preventive maintenance, SAP & NSS) & SNOC processes (Ticketing & WFM) and raising issues to IPs
• To carry out Core/Agg/Pre Agg and Access site field level operational activities & fault rectification in strict compliance with the VIL operations guidelines to meet defined Service level KPIs.
• Carry out Preventive and Corrective maintenance of Transport equipment
• Record keeping / NSS update on change in inventory
• End to end spare management. Replacement, Movement and replenishment within agreed TAT
• Local drive with infra providers for infra correction as per VIL requirements
• Integration & Commissioning of Optics and IP equipment wherever required
• Coordinate with circle SME & SNOC Team for various operational / troubleshooting activities at sites
• Responsible for supervising an monitoring any new node integration in network and doing acceptance testing of the same
• End to end Hygiene correction of transport equipment and respective site conditions
• Implementing Site related physical / configuration changes within defined timelines for coverage, capacity or performance requirements.
• WFM TT compliance and closure as per agreed MTTR
• Support for New feature / Pilot testing as per requirement in respective territory.