Back to jobsProcess daily tasks assigned from the billing software system.
Enter and process data related to patient care and reimbursement.
Check to ensure all patient documents are on file and completed correctly.
Connect with insurance payors by telephone or online regarding non-payment or short payment on outstanding claims.
Respond to insurance payor correspondence.
Contact patients on outstanding balances, assist with payment plans and financial hardships.
Review and resolve denied claims and resubmit corrected claims to payors for reprocessing.
Work AR aging reports for payors and patients.
Review claims forms to primary, secondary, and tertiary insurance payors as needed.
Submit write-offs, adjustments, and refunds.
Ensure month-end billing deadlines are met.
Work accounts promptly to ensure claims are processed appropriately.
Provide exceptional customer service to all internal and external customers.
Review HCPC, modifiers, and ICD-10 codes for accuracy while keeping up with compliance and coverage criteria to update employees as needed.
Meets work standards by following productivity, quality, and customer service standards established by the company.
Complies with Corporate Compliance and HIPAA responsibilities.
Perform other duties and special projects as assigned.
