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Job Description
Bay Disposal looking for an Accounts Receivable Clerk / Billing Specialist at our Norfolk, VA location. We need a detail‑oriented Accounts Receivable Clerk who thrives in a fast‑paced environment and enjoys problem‑solving, improving processes, and delivering excellent internal and external customer support. If you’re ready to grow your accounting skillset with a stable, people‑first company — this is the role for you.
What You’ll Do
AR Clerk Responsibilities:
- Reconcile AR and cash accounts with accuracy and attention to detail
- Post customer payments in a timely manner
- Support weekly and monthly billing processes as needed
- Review and enter credit/debit adjustments
- Investigate and resolve customer billing or payment discrepancies
- Perform ad hoc analysis and support special projects assigned by the Controller
Billing Responsibilities:
- Monitor monthly, bi-monthly, and weekly billing procedures to ensure accurate statements are generated and delivered to customers.
- Communicate explanations of charges and open balances with customers—directly and/or through the Collections team.
- Review billing history for accuracy. Reconcile unpaid balances when needed to correct errors.
- Liaison between customer and sales rep with regard to pricing for both contracted and out-of-contract services.
- Assist periodic economic price adjustments to ensure customers are notified timely.
- Communicate issues with coworkers and managers to work toward a permanent solution and improved processes.
- Support the overall workflow of the A/R department with daily review of activities and reports, including posting batches after confirming accuracy.
What You’ll Bring
- 3+ years of accounting experience
- Intermediate to advanced proficiency in Excel, Word, and Outlook
- Strong organizational skills and ability to manage competing priorities
- Excellent written and verbal communication skills
- Self‑motivated mindset with a drive to improve processes and solve problems
What We Offer
- Competitive compensation.
- 401(k) with company match — invest in your future
- Comprehensive healthcare: Medical, Dental, Vision
- Employee perks including:
- Employee Assistance & Mental Health Programs
- Emergency Travel Assistance
- Prepaid Legal Plan
- Scholarship Opportunities for employees’ children
- Employee Stock Purchase Plan
- Employee Relief Fund
- Insurance coverage: Life, Short‑Term Disability, Long‑Term Disability
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
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