Sales Account Manager

Essential Duties and Responsibilities:

• Lead Generation: Identify and qualify prospective customers in industries investing heavily in AI (e.g., healthcare, finance, datacentres, government sectors etc). Highly valued experience in our profitable target growth segments of Enterprise and Telco.
• Consultative Selling: Understand client needs, advise on AI factory architectures (GPU clusters, high-performance storage & networking), and recommend tailored solutions. Lead discovery sessions with customers to understand their AI goals; architect full-stack AI factory solutions.
• Pipeline Management: Build and maintain a strong sales pipeline. Continuously develop new sales opportunities and improve the sales motion through various methods.
• Deal Closing: Lead negotiations, create commercial offers, and manage the contracting process to closure. Meet / exceed assigned individual revenue billings and revenue opportunity pipeline quota.
• Collaboration: Work closely with technical engineers, solution architects, product managers, delivery teams, legal, finance, and marketing to deliver comprehensive proposals and high-impact presentations.
• Market Intelligence: Keep up-to-date with AI trends, competitive offerings, and technological advancements.

Accountabilities:

• Be responsible for maintaining the sales account, providing technical and administrative product information, and performing daily office and office maintenance tasks, e.g. Writing correspondence, coordinating, entering data, offers, and process documents.
• Drive sales of server solutions to new and existing clients – initially supporting current team whilst building own skillset to then.
• Monitor stocks, track ETA with buyers.
• Act as a link between sales, purchasing, production, procurement, and logistics.
• Support with internal project coordination between sales and non-sales departments.
• Enter, monitor, and communicate directly with customers regarding the status of their orders, easing credit issues and negotiating returns.
• Develop superior customer service relationships with prospects.
• Provide regular client updates and reporting to management, ensuring alignment on goals and progress.
• Generate leads.
• Travel to client meetings as necessary.
• Additional tasks at the request of the supervisor.