Analyst, Application Security

The Analyst, Application & API Security role is an entry-to-early-career position on the E-WAAP team. As an Analyst, you focus on monitoring, initial triage, staging validation, and operational support for Akamai security configurations, working closely with Engineers and Senior Engineers.

This role is a strong starting point for a career in application security, platform engineering, or cloud security.

Responsibilities & Accountabilities:

• Monitoring & first-line triage
• Monitor Akamai dashboards (Grafana), alerts, and logs for unusual traffic, errors, or performance issues impacting web or API properties.
• Perform first-line triage on alerts and tickets, gather context (affected application, timeframe, changes), and escalate to Engineers with clear summaries.
• Track incidents, changes, and requests in ServiceNow/Jira and ensure work items are correctly categorized and updated.
• Staging & validation
• Support staging configuration reviews by validating that URLs, headers, origins, and basic WAF/route behavior match expectations.
• Execute standard validation playbooks (e.g., test paths, error scenarios, status codes) and document results for Engineers.
• Assist with post-change and post-deployment validations in production to confirm no negative user impact.
• Data analysis & reporting
• Collect and organize metrics related to WAF activity, attack trends, false positives, performance, and coverage; help prepare recurring reports.
• Perform basic log analysis using dashboards, queries, and filters to highlight spikes, notable patterns, or anomalies.
• Documentation & process
• Maintain and update Confluence pages, runbooks, and SOPs for common tasks (validation steps, intake requirements, escalation paths).
• Help improve onboarding and intake templates used by application teams when requesting E-WAAP services.
• Participate in Agile ceremonies to stay aligned on priorities and upcoming work, capturing action items and updating tickets.