Back to jobsPartner with Customer & Consumer Technology Director to drive the definition of functional Product technology strategies and roadmaps, aligned to functional Business goals, priorities and feedback.
Act as a senior business partner to Senior Business leaders, continuously looking to understand commercial business needs and how these can be best supported by the right technology capabilities.
Continuously investigate functional technology trends and opportunities to drive innovation and continuous improvement of existing business technology solutions and services.
Oversees product delivery, directly supervising Product Owners who manage delivery from requirements gathering, backlog refinement and prioritisation, to application configuration, development, and testing.
Drive the adoption of agile / incremental delivery ways of working within the Product area, with the goal of improving business partnering and the transparency of IT delivery.
Partner with the Portfolio function and Scrum Master to manage the assessment of major IT demand requests and how these will be delivered through the Product area.
Acts as an escalation point for Channel Product Owners and Business/IT stakeholders in relation to Product performance.
Supports Solution Architects in shaping cross-Product solutions, ensuring Product Owners are effectively managing inter-Product dependencies to deliver larger, integrated solutions.
Develops a continuous improvement culture, guiding Product Owners and wider Product teams to make meaningful improvements in overall Product performance.
Responsible for business aligned KPIs for the product area, driving a culture of continuous improvement.
Provides monthly reporting to C&C T Director as needed including velocity of projects, product SLA’s and KPI’s, Project spend detail and forecasting to budget.
Manages and reports on Product portfolio budget aligned to business unit requirements
Working with Business Units to create and develop business case proposals for submission to gain development and project funding.
Implementing and managing the change program and interventions to ensure project goals are achieved.
Ensuring goals are met in areas including customer satisfaction, safety, quality and team member performance.
Implementing and managing the change program and interventions to ensure project goals are achieved.
Meeting with stakeholders to make communication easy and transparent