Field Service Technician

Job Description

• Support and execute on a daily basis activities including but not limited to, preparation, installation, repair and maintenance of TFMC products as instructed by superiors.
• Perform calculations and checks on and offshore such as, space outs, status of equipment, test pressures etc.
• Works in a team as a professional service technician to install products and conduct repairs and or maintenance of TFMC, and other brands, of equipment and maintaining assets of TFMC as per the Service Manual. 
• Ensure that all equipment, service tooling, backup and spare parts etc are on location and ready to use and fit for function prior to the start of each job.
• Ensure that the field service reports and other associated reports are completed with all the required information, timing, part and serial numbers, type of equipment, issues faced, FNCR’s etc
• Maintains communication on a high level and on a daily basis with internal and external Company Representative on issues including job procedures, spare parts requirements, critical dimension measurements. Suggestions to improve on safety and or the operation, etc. 
• Provides sales support through quality customer interface and handles customer complaints in a professional manner.
• Completes Field Non-Conformance Reports (E-FNCR) forms. Assures all equipment and procedural defects are communicated back to TFMC Service Coordinator.
• Proactively pursues safe work practices and complies with TechnipFMC Quality Management System requirements. Ensure smooth operations with a high focus on QHSE and enforce adhesion to TFMC code of ethics.
• Reports from a project execution perspective to the Service Project Manager on a daily basis and inform him directly in case business critical decisions have to be made, operational, customer or personnel wise and support a MOC.
• Act as an ambassador and identify opportunities for TFMC.

Constantly strive for improvement of safety, knowledge, professionalism and customer success.