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Administer Isle of Man and Channel Island pension plans throughout their lifecycle.
Review and process new member enrolments, pension applications, Additional Voluntary Contributions, and transfer requests.
Manage onboarding of new pension plans.
Work closely with employers to ensure monthly contributions are received on time, preventing regulatory breaches.
Process and allocate cash received for regulated Isle of Man and Channel Islands pension plans.
Review and authorise withdrawal and benefit requests in line with pension regulations.
Deliver high-quality member and plan servicing, addressing queries and ensuring satisfaction.
Provide ZIO training to employers and partners, along with regular service updates.
Build and maintain strong relationships with partners to support successful plan administration.
Stay informed about the latest procedures, methods, and regulatory requirements to support team effectiveness.
Proactively identify and implement opportunities for continuous improvement to enhance the customer experience.
Senior Pensions Administrator - Domestic and International Pensions
Douglas, IMPosted 6 days ago