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zTrip Worldwide

Recruiting & Retention Manager

Baltimore, MDPosted Today

Job Description

Recruiting & Retention Manager — Build and Support Our Driver Network

Are you passionate about recruiting top talent and helping people build successful long-term careers? Join our Baltimore team as a Recruiting & Retention Manager, where you’ll play a vital role in attracting, onboarding, and supporting professional drivers who help power our transportation network. This position is essential to fleet growth, driver success, and long-term retention.

What We Offer as a Recruiter & Retention Manager:

  • Comprehensive medical, dental, vision, and life insurance
  • 401(k) retirement plan with company match
  • Paid Time Off (PTO) and paid holidays
  • Consistent Monday–Friday schedule
  • Opportunities for professional growth and advancement

What You’ll Do as a Recruiting and Retention Manager:

Driver Recruitment

  • Develop and implement recruiting strategies to attract qualified driver candidates
  • Meet and exceed hiring and onboarding goals
  • Build strong pipelines of transportation professionals through outreach and networking efforts

Candidate Engagement & Onboarding

  • Serve as the primary point of contact for prospective drivers throughout the hiring process
  • Conduct informational sessions and onboarding meetings for Independent Contractors (ICs)
  • Guide candidates from initial inquiry through onboarding and vehicle placement
  • Deliver a professional, positive, and supportive candidate experience

Retention & Driver Support

  • Build strong relationships with drivers to support long-term engagement and success
  • Partner with operations and internal departments to improve driver satisfaction and retention
  • Address driver concerns and provide ongoing support after onboarding

Reporting & Administrative Support

  • Maintain accurate applicant and onboarding records within tracking systems
  • Provide recruiting updates, hiring metrics, and retention reports to leadership
  • Assist with additional team projects and operational initiatives as needed

What We’re Looking for as a Recruiting and Retention Manager:

  • Previous experience in recruiting, retention, staffing, sales, or a related field preferred
  • Self-motivated and goal-oriented mindset
  • Strong communication and interpersonal skills
  • Excellent organizational and multitasking abilities
  • Ability to build relationships and work effectively across teams
  • Dependable, proactive, and results-driven approach

Ready to Make an Impact?

If you’re excited about helping grow a dependable driver workforce while supporting driver success and retention, we’d love to hear from you.

Apply today to become a Driver Recruiter & Retention Manager and help shape the future of transportation in Baltimore.

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Recruiting & Retention Manager at zTrip Worldwide | Renata